Got a quote from them. We agreed on a price, materials and opener. Guy showed up on time (few minutes late :-) ) Did the work. It took a bit longer than originally estimated because my garage was not fully ready for the new door. The installer just did what was needed - add more support which was not in the original quote. What should have cost me approx. $150 extra he did not charge me at all even though he spent more time and material getting it done. TY Urban!